Meet Our Team of Medical & Hospitality Experts
The strength of Bali Sanur Medical lies in our people. Our team is a unique blend of seasoned medical professionals and five-star hospitality experts, ensuring that every aspect of your journey is managed with precision, empathy, and deep local knowledge. We understand both the clinical requirements of your treatment and the personal needs of your recovery. Every member of our leadership team is committed to the principles outlined in our Editorial Standards, guaranteeing you receive trusted, verified information.
Dr. Budi Hartono, M.H.Kes.
Founder & Chief Executive Officer
Credentials: M.D. (Universitas Indonesia), Magister Hukum Kesehatan (Master of Health Law).
Bio: Dr. Budi is the visionary behind Bali Sanur Medical. With over 15 years of experience in hospital administration within Indonesia and a Master’s degree in Health Law, he possesses a profound understanding of the national healthcare system’s intricacies. As a director within the Juara Holding Group, he saw the potential to elevate Bali’s medical offering to a global standard. Dr. Budi leads our strategic partnerships with top-tier hospitals like BIMC and the Bali International Hospital, ensuring our patients have access to the best facilities and specialists. His mission is to build trust and transparency in Southeast Asia’s medical tourism sector.
Sarah Jenkins, R.N.
Head of Patient Relations (Australia & NZ)
Credentials: Registered Nurse (AHPRA, Australia), B.N. (University of Sydney).
Bio: An Australian native, Sarah brings an invaluable patient-centric perspective to our team. As a registered nurse with a decade of experience in critical care units in Sydney, she understands the expectations and concerns of Australian patients. Sarah moved to Bali in 2018 and has since become an expert in bridging the gap between the Australian and Indonesian healthcare systems. She is the primary point of contact for our Australian and New Zealand clients, providing clinical clarity, answering complex medical questions, and ensuring a seamless transition of care from their home country to Bali and back.
Dr. Ayu Lestari, Sp.KK.
Head of Medical Partnerships & Vetting
Credentials: M.D., Spesialis Kulit dan Kelamin (Dermatologist), registered with Konsil Kedokteran Indonesia (KKI).
Bio: Dr. Ayu is the clinical gatekeeper for Bali Sanur Medical. A respected dermatologist who trained at Universitas Gadjah Mada, she now applies her medical expertise to our rigorous provider selection process. Dr. Ayu personally leads the on-site audits of all our partner hospitals and clinics, from Sanglah’s specialized units to Siloam’s patient care wards. She interviews department heads, verifies specialist credentials with the KKI, and ensures that every partner meets the stringent criteria outlined in Our Methodology. Her work guarantees that our recommendations are based on genuine clinical excellence.
Gede Wirawan, S.Par.
Director of Concierge & Logistics
Credentials: S.Par. (Sarjana Pariwisata – Bachelor of Tourism).
Bio: A native of Sanur, Gede embodies the spirit of Balinese hospitality. With a degree in Tourism and over 20 years of experience in management roles at Bali’s most prestigious five-star resorts, he is a master of logistics and guest experience. Gede and his team manage all non-medical aspects of our clients’ journeys, including airport arrivals, private transportation, luxury villa arrangements, and personalized dietary plans. He has an unparalleled network across the island, ensuring any request can be met with grace and efficiency, allowing patients and their families to experience the best of Bali with complete peace of mind.
Putu Indah, S.Kep., Ns.
Lead Clinical Coordinator
Credentials: S.Kep., Ns. (Bachelor of Nursing Science, Registered Nurse).
Bio: Putu is the operational heart of our clinical team. A registered Indonesian nurse, she is responsible for the meticulous coordination of our patients’ medical schedules. She manages the secure transfer of medical records, schedules all appointments with specialists in fields like cardiology, orthopedics, and IVF, and acts as the primary liaison between our clients and the hospital’s international patient desk. Her attention to detail ensures that every clinical interaction is timely, well-prepared, and free of administrative stress for the patient. She is dedicated to making the clinical side of the journey feel effortless.
Ready to begin your consultation? Let our expert team guide you. Contact us today.
Continue exploring Bali Sanur Medical:
Our Bali Sanur Medical Service ·
Meet Our Team ·
Editorial Standards ·
Methodology ·
Sustainability ·
Safety & Compliance
Imagine waking to the gentle rustle of palm fronds and the distant murmur of the Balinese sea, knowing every detail of your health and comfort is meticulously managed by a team dedicated to your holistic well-being.
Beyond the clinic: Your dedicated wellness concierge
While Dr. Budi Hartono sets the strategic vision, the daily realization of our commitment to luxury medical tourism rests with our dedicated team of wellness concierges. These aren’t merely administrative assistants; they are seasoned hospitality professionals, meticulously trained to anticipate your needs and seamlessly orchestrate every aspect of your stay. From your arrival at Ngurah Rai International Airport to your departure, a personal concierge ensures your journey is devoid of stress, allowing you to focus purely on recovery and rejuvenation. Our multilingual team communicates fluently in over 5 languages, bridging any potential cultural or linguistic gaps with ease and grace.
Your concierge acts as your primary point of contact, coordinating medical appointments, arranging private transport, and curating bespoke experiences that complement your treatment plan. This extends to securing exquisite accommodation in Sanur’s tranquil resorts, managing dietary preferences with world-class chefs, and even arranging discreet excursions for accompanying family members. They are intimately familiar with Bali’s finest offerings, ensuring that every recommendation, from a serene beachfront yoga session to a private cooking class showcasing Balinese cuisine, aligns with your recovery goals and personal desires.
This personalized approach transforms the often-daunting medical journey into a truly restorative escape. Our team understands that true luxury lies in effortless comfort and absolute peace of mind. By handling all logistical complexities and personal requests, from securing specific medical equipment to arranging a private meditation guide, our concierges ensure your time with Bali Sanur Medical is an unparalleled experience of care, discretion, and genuine Balinese hospitality.
The heart of Balinese healing: Integrating local wisdom
Choosing Bali Sanur Medical means embracing an environment renowned globally for its healing energy and serene beauty. Our team leverages the inherent tranquility of Sanur, a charming coastal town on Bali’s southeastern shore, to enhance your recovery. Just a 25-minute drive from Ngurah Rai International Airport (DPS), Sanur offers a peaceful alternative to busier tourist hubs, with its calm waters, picturesque sunrise views, and a relaxed pace of life. Sanur enjoys a consistent tropical climate, averaging 28°C (82°F) year-round, ideal for gentle outdoor recovery activities.
Beyond its natural allure, Bali’s profound cultural heritage profoundly influences our approach to holistic well-being. Our specialists thoughtfully integrate complementary wellness practices rooted in Balinese traditions, such as gentle restorative yoga, guided meditation, and therapeutic massages, all carefully vetted and offered in conjunction with your primary medical treatments. This unique synergy of world-class medical expertise and ancient healing wisdom creates a truly comprehensive path to recovery, addressing not just physical ailments but also mental and spiritual rejuvenation.
Our team’s deep local knowledge is invaluable in guiding you through this enriching experience. They can recommend private, culturally sensitive activities that provide genuine insight into Balinese life, ensuring your stay is not only medically beneficial but also culturally immersive and deeply personal. This connection to the island’s spirit, facilitated by our expert team, allows for a recovery that is both effective and profoundly enriching, setting a new standard for luxury medical tourism in Indonesia. Discover more about this serene destination on Wikipedia.
Operational excellence: The unseen backbone of your journey
While you experience the visible warmth and expertise of our front-facing team, an extensive network of highly skilled professionals works tirelessly behind the scenes to guarantee flawless operations. This includes an elite group of internationally trained nurses, specialized therapists, administrative coordinators, and logistical experts, all operating under stringent global medical and hospitality standards. Our collective team boasts over 150 years of combined experience in healthcare and luxury service, ensuring every detail, no matter how small, is managed with precision and expertise.
The seamless coordination of your medical journey is a testament to this operational excellence. Our team meticulously manages appointment schedules, coordinates post-treatment care and rehabilitation, and facilitates clear communication with your international specialists. We proactively address potential challenges, ensuring that everything from your pre-arrival consultations to your follow-up care is executed with unparalleled efficiency and discretion, allowing you to focus entirely on your healing process without any administrative burden.
This intricate blend of medical rigor and compassionate, personalized service is the hallmark of Bali Sanur Medical. Our operational team ensures that the promise of luxury medical tourism is not just a concept but a tangible reality, consistently delivering an experience that exceeds expectations. We pride ourselves on creating an environment where advanced medical care harmonizes perfectly with the serene luxury of Bali, making your health journey as comfortable and effective as possible. Learn more about the unparalleled beauty of our destination at Indonesia.travel.